Soundsport wireless fail to connect properly to Apple x phone playing in only right ear.
I have purchased (in the UK) a pair of your Soundsport wireless earphones (NOT the 'free' ones with charging case) and once connected to apple x phone only right earbud has sound. Actually sometimes it seems like you can get a very quite sound from left bud. All the stated troubleshooting suggested by apple have all been tried and were to no avail. on searching the net it appears to be a common issue that requires Bose to find a solution and issue an update to resolve the issue. Please can you throw any light on how feasible is a repair update, is it resolvable and how soon might we expect a suitable update containing a fix to be made by Bose. These phones were supposed to be a gift and I expect Bose to have resolved issues with these phones by now as they've been available for some time now. I have a further pair of my own which don't have the issue as I have a different phone. Please help us out Bose.