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Jul 14, 2020

Soundsupport earbuds battery drops from 100 to 10 % in a minute,

Soundsupport earbuds battery drops from 100 to 10 % in a minute, and when charged back it says 80%. This happens so often, Firmware is up-to date

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Re: Soundsupport earbuds battery drops from 100 to 10 % in a minute,

Hi santhosh.nethi,

 

Sorry to hear this!

 

So I can provide you with the most accurate information, what SoundSport product do you own? Please use this link to help you in identifying your product model. 

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Re: Soundsupport earbuds battery drops from 100 to 10 % in a minute,

SoundSport wireless headphones

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Re: Soundsupport earbuds battery drops from 100 to 10 % in a minute,

Thank you for coming back to us! 

 

I would recommend that you reset your Soundsport Wireless earphones., I have included the instructions HERE to assist you with how to do this. This should help to get your earphones to receive a charge again. 

 

If this is unsuccessful, please reach out to your local technical support team for assistance. You can do this by clicking the LINK HERE, selecting your country, and scrolling down to 'Contact Us'. One of our team will be more than happy to help! 

 

If there is anything else we can do for you, please reach out again!

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