Aly
Participant
  • 0
  • 1
  • 0
Registered since

Jun 10, 2021

Sport Open Earbuds not compatible with iphone Hearing

I have the new Bose Sport Open Earbuds.  I mostly love them (minus no charging case & battery drainage).

 

However, they are not recognized in the Apple Health Hearing Health for headphone audio levels.  I have designated them as "headphones" as instructed by Apple.  The phone recognizes them, & I can use them to listen to the phone/answer calls/etc., but the hearing part does not recognize them.

 

Funny enough, my previous bluetooth headphones, which I purchased from CVS for $12 about 8 years ago, were compatible.  I can't believe that the Bose headphones are not, but I don't know what I may be doing wrong.

 

Country:  USA

 

Firmware Version:  1.1.2-2174+132ebd5 (The Bose app says they are up to date)

 

App Version:  Apple iOS 14.7

 

What devices were you using that were affected and what version are they on (Apple iPhone 11)