Sonia ortega
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Registered since

Mar 20, 2020

Stolen headphones

If my soundsport free Bluetooth headphones were stolen without the charging case, is there anyway I can track them when someone goes to download the app or order a new charging case?


Re: Stolen headphones

Hello Sonia ortega, 


I am sorry to hear that your SoundSport Free headphones have been stolen. 


If you have previously had the 'Find My Buds' feature activated in the Bose Connect app, this will allow you to see the last active point of your headphones being connected to the app. Regrettably, if you have not already set up this feature, there are no other ways in which we are able assist. 


I apologize for any disappointment this provides. 

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