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Registered since

Dec 31, 2020

Total reset Headphones soundsport


I have a problem with my battery, all night leaving it to the charger and the next day empty in 3 min.


solution for me was: put your headphone on the charger plug it in the socket.


push the on/off button and the volume up/and down all at the same time for +/- 20sec.

The device will be reset.

You lose the memory of the connected devices too.

Hopefully it helps you to have the great sound back!!!

And will help your battery problems go away!!!







Re: Total reset Headphones soundsport

Hey Mark,


Thanks for reaching out today and welcome to the Bose Community Forums.


I would love to assist you in getting this issue resolved, however, I really would need to know which headphones system you have. You can use this page here to type in the serial number of your headphones. This will then tell you the specific name of your device.


I very much look forward to your response.

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