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Volume Control on new 2020 Earbuds

Neither QuietComfort or Sport Earbuds pages mention volume control as part of the touch control feature - can volume be adjusted directly from the earbud? If not, I won't be buying them.

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Re: Volume Control on new 2020 Earbuds

Author Accepted Answer selected by RealNameTaken

I keep getting emails from Bose Community prompting me to accept one of the posts as a solution.

Here's my solution: I BOUGHT SENNHEISER MOMENTUM WIRELESS 2 INSTEAD.

They do all the things earbuds are supposed to do - control volume up & down, skip backwards as well as forwards, etc.

 

Bose have let themselves down with these new earbuds.

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Re: Volume Control on new 2020 Earbuds

Hey there!

 

Thank you so much for your post and for your interest in our new earbuds. 

 

For details about the included features of these earbuds, I would recommend checking out the product page on our website. 

 

If there is anything else I can do for you, please reach out again!

 

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Sep 3, 2020

Re: Volume Control on new 2020 Earbuds

It looks like both earbuds have touch control for everything just like NC700. Swiping up and down on the right earbud changes volume.

 

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Sep 11, 2020

Re: Volume Control on new 2020 Earbuds

You didn't answer the question.

 

I'll ask another - can you advance to the next song by tapping on the earbud?  Or can you cycle backwards through your music through touch controls?

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Re: Volume Control on new 2020 Earbuds

Where are you seeing they have touch control like the NC700s? I've been looking at the manuals and can't find that.

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Re: Volume Control on new 2020 Earbuds

Hi All,

 

Thanks for posting and joining the discussion!

 

The earbuds do both have touch controls similar to the NC700s but there are some differences. Neither QuietComfort Earbuds nor Sport Earbuds offer volume control on the bud. 

 

As for skipping to the next track, there is a "shortcut" button on the left earbud that can be programmed to either skip a track or announce the battery level.

 

I hope this helps! Let me know if you have any further questions!

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Re: Volume Control on new 2020 Earbuds

In the words of reality TV, I'm out.

Bose have scored a colossal own goal as far as I'm concerned. Sennheiser, he we come.

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Re: Volume Control on new 2020 Earbuds

Author Accepted Answer selected by RealNameTaken

I keep getting emails from Bose Community prompting me to accept one of the posts as a solution.

Here's my solution: I BOUGHT SENNHEISER MOMENTUM WIRELESS 2 INSTEAD.

They do all the things earbuds are supposed to do - control volume up & down, skip backwards as well as forwards, etc.

 

Bose have let themselves down with these new earbuds.

View solution in original post