Bully7
Participant
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Registered since

Feb 24, 2020

Warranty claim

I purchased a pair of soundsport wireless headphones in Jan 2018 in Waikiki Hawaii.
Battery is playing up and online enquiry confirmed they were covered under warranty and directed me to a screen to organize replacement. Unfortunately I live in New Zealand and web site does not allow posting to a non us address. I am in Waikiki until Saturday when I return to nz. What is the process for getting these replaced given I live in nz but purchased in Hawaii?

1 REPLY 1
Jessie_O
Moderator

Re: Warranty claim

Hi Bully7, 

 

Thank you for reaching out to us, I'll be more than happy to point you in the right direction! 

 

As you are living in NZ you will need to get in contact with the team there. I have included the contact page here for your reference HERE

 

If there is anything else I can do, please reach out again! 

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