Anyone else having these issues or find Bose's treatment of customers questionable?
Thanks for writing in and sorry about all the issues!
When you charge the headset what type of power supply are using with the USB cable?
The max amperage the headset should be receiving is no more than 1 amp, A lot of tablet power supplies fall within the 1.5-2 amp range which could potentially cause premature power issues.
Let us know so we can further assist!
Tony A - Community Support
This is going to be offtopic and I don't work for Bose. I have many Bose prods (including still using 701s and 201s ) and my soundsports are wired not free as you and they seem to work well during my cardio workouts (I don't jog). What I really wanted to say was I was in Victoria last Aug (off the celebrity solstace Alaska trip) and the Butchart Gardens are one of the most amazing places I have ever been to. I am glad we stopped in Victoria.