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Jul 12, 2020

Won’t find device previously connected to

These headphones worked, and now suddenly they can’t find the device my tv it was previously connected to.  It is not the device as my husbands headphones still work.  I have tried everything as suggested, past giving up, beyond frustrated, resisting all urges to swear and break something.  It is such simple tech, one button, how can it suddenly stop working????


Re: Won’t find device previously connected to

Hey there,


Thanks for reaching out to the Bose Community. I'd love to see what I can do to help you.


I am sorry that you're experiencing some connection problems. Could you please confirm which product you have? If you're unsure, you can use our product finder.

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