Re: Won’t find device previously connected to - Bose Community

User1969 · ‎07-12-2020

These headphones worked, and now suddenly they can’t find the device my tv it was previously connected to. It is not the device as my husbands headphones still work. I have tried everything as suggested, past giving up, beyond frustrated, resisting all urges to swear and break something. It is such simple tech, one button, how can it suddenly stop working????

Charlotte_G · ‎07-12-2020

Hey there,

Thanks for reaching out to the Bose Community. I'd love to see what I can do to help you.

I am sorry that you're experiencing some connection problems. Could you please confirm which product you have? If you're unsure, you can use our product finder.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!