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Registered since

May 1, 2020

broken wire

Hello Bose Community, My QC 20i earphones have pulled the wire out from the battery pack. Is there anything I can do?


Re: broken wire

Hello KevinD, 


Thank you for posting and reaching out to the community for support! 


I would highly recommend getting in touch with our customer service team via clicking this link, then kindly scroll and select your region, once this is done please scroll to Contact Us. The team will be on hand and ready to help.


Please do keep in mind that due to current world events, you may not get through to the team instantly. 

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