Ludwig123
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Aug 31, 2020

extra small earbud tip

My Bose SoundSport  keeps falling off.  It never fits right. My audiologist said my ears are small and the tips (small) are too big.  Where can I get the tips that fit my ear? Thanks

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Sam_F
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Re: extra small earbud tip

Hey @Ludwig123,

 

I'm sorry to hear that! For the SoundSport headphones, we do not have a size that is smaller in size than 'small'. I do apologize for the inconvenience. You should have received three sizes of StayHear+ ear tips with your SoundSport headphones - did you manage to try each size?

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Ludwig123
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Re: extra small earbud tip

Thanks for your reply.  Yes, I tried them all.  The small one is still too big.   My audiologist helped but she found that the S is still too big. 

AQwerty123
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Feb 1, 2021

Re: extra small earbud tip

Is Bose looking to have an extra small tip in the future? I bought these for my partner and they are too large also. 

Sam_F
Moderator

Re: extra small earbud tip

Hi all,

 

I'm sorry you're encountering an issue with fitting the small ear tip when using your headphones. At this time, we do not have an extra small-sized tip available or in the works, but please feel free to reach out to local support. If you're not able to get the best experience we do apologize and would be happy to help with the process for a return.

 

If you have any further queries please let us know.

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Myrna78
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Mar 5, 2021

Re: extra small earbud tip

Love the clear music from my bose buds but the tips hurt me because my ears are small. The small size tips you provide are too big for my ears. I have to shove and turn them in and end up hurting within 15 mins. It cant be that difficult or expensive to make extra small tips with your products and you would satisfy all  customers, all ear sizes!