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tkpaste
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Jul 19, 2019

hearphone charging error solid red light

SN: ***edited by moderator***

Hearphone 7703410010

charging error indicator: solid red light when disconnected from charger.

How do I clear & correct the charging issue?

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: hearphone charging error solid red light

Bose Best Answer selected by Moderator Vicky_W

Hello tkpaste, 

 

Thank you for your post and welcome to the Bose Community. 

 

I'm sorry to hear that you are experiencing a charging error with your hearphones.

 

My best recommendation for this matter would be to contact our Customer Service team who will be able to help out with exchanging your headphones. 

Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'

 

Please accept my apologies that I could not help with this matter any further. 

 

Let me know if you have any questions.

 

Warm regards,

Charlotte G - Community Support

View solution in original post

1 REPLY 1
Moderator

Re: hearphone charging error solid red light

Bose Best Answer selected by Moderator Vicky_W

Hello tkpaste, 

 

Thank you for your post and welcome to the Bose Community. 

 

I'm sorry to hear that you are experiencing a charging error with your hearphones.

 

My best recommendation for this matter would be to contact our Customer Service team who will be able to help out with exchanging your headphones. 

Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'

 

Please accept my apologies that I could not help with this matter any further. 

 

Let me know if you have any questions.

 

Warm regards,

Charlotte G - Community Support

View solution in original post