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May 25, 2020

sound sport wireless headphones the right ear bud doesn't respond and I can not connect to the app.

My bose head phones will not connect to the app and are not recognizable on bluetooth. I have followed the reset functions, deleted and reinstalled the app . I have tried other devices and nothing. 

The right headphone does not come at all and the left just blinks white with no sound.

I was able to plug to the PC and perform a firmware update, but there is still no response.

ON the Bose site they offered to replace my headphones for 129.00!!!!!! Really with  a known issue you want me to pay for another pair. What customer service BOSE. I own a considerable amount of BOSE products and if this is how they stand behind their products it will be the last.