Sep 4, 2017
They were bought via Best Buy. There is no reason for them to have just simply stopped working, aside from simply charging them. In any case I have been able to return them for a refund to Best Buy and give Bose a super poor rating when I reviewed them.
Aug 3, 2017
Ahh man, you should have gotten a replacement, I know your peed off this is the problem with BOSE.. It's an awesome sound reproduction company but there quality control sucks, that's what happens when you outsource to China, as everyone's trying to make buck, and are not bothered about quality control... My sound sports had the same issue as yours I mange to get my money back then I picked up some qc35 and they had a issue with the headphone jack on the headphones, I got them replaced about a week ago they am awesome piece of headphones they sound brilliant...
Thanks for reaching out! I'm sorry to hear about the charging issue with your headphones - that is a frustrating issue and not how they should be behaving. I definitely recommend reaching out to customer support here to discuss your available exchange options.
Thanks again and feel free to drop back and give me an update if you can?
Sep 20, 2017
Sep 26, 2017
Hi, just indicating I have the exact same issue here in Hungary. Tried all the proposed solutions - none work. I will call the support number tomorrow and see. Obviously a wrong construction that we all report the same issue for such an expensive product. Greetings.
Sep 28, 2017
Sep 29, 2017
Thanks for reaching out. I would definitely recommend calling support, I have included the telephone support number for Chile below:
I hope this helps!
I'm sorry to hear about that issue! Let's start by trying a reset of the headphones, I included the steps for you below:
If the reset of the headphones doesn't help then I would suggest reaching out to customer support, I have included the link HERE for you. Select your country and scroll down to where you see "contact us".