got my soundfree sport for $218 in the States then moved to China in the summer of 2018. couldnt charge the right earbud anymore after four months using, the indicating light always shows its fully charged(dont even use it everyday). called support in China and got told i had to buy a new charging case for 500RMB( abt $71) while it was still under the 1 yr warranty. said they dont cover the products from the states. since then the pair has been sitting there till i called again recently. this time they told me they could fix it if it's still under the warranty, but now they can only offer me 30% off for a new pair. i was not mad last time i called cuz that could be just terrible customer support from BOSE. but now im f**kin pissed cuz im fooled. is that how BOSE roll or the Chinese?