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Aug 27, 2020

unknown ear bud model

I would like to know what model Bose earbud model this is so I can get the manual. Thanks




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Dec 4, 2016

Re: unknown ear bud model

Those are the QC20.  Because they have the blue stripe they could be android or apple version (I think the android has a "S" printed on the remote.


There's not much use for a manual.  It has on/off button on the battery module.  Play/FF/RW and Vol+/- buttons on the remote (The one on the side of the remote is the "aware mode" letting ambient noise is)


Re: unknown ear bud model

Hello Marty315, 


Thanks for posting and welcome to the Bose Community! 


@Morlock is correct here, these are the QC20's. If you enter your serial number here, you will be able to find the exact user manual for your headset! The site will also provide you with troubleshooting steps and how to's. 


Please do let us know if you have any further questions. 

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