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jackspider
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Registered since

Mar 16, 2020

wirelsss sports earphones died. R.I.P.

hi Guys. Although plugged in at all time. although 4 led lights show that battery is full. the earphones are completely mute. Tried everything, turning up volume, troubleshooting, etc...

just dont work. 

Received as a gift from my wife less than a year ago

please let me know if theres some sort of solution

thanks

2 REPLIES 2
jackspider
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Mar 16, 2020

Re: wirelsss sports earphones died. R.I.P.

i would like to add that i do hear a 3 signal beep while fiddling with on/off button. the beep that you usually receive when battery is low.

thanks

Tegan_M
Moderator

Re: wirelsss sports earphones died. R.I.P.

Hi Jackspider, 

 

I am sorry that your SoundSport headphones no longer appear to be working. I would love to do what I can to help. 

 

So I can provide you with the most accurate information, what product do you own? Please use this link to help you in identifying your product model.

 

You have also stated that you have attempted some troubleshooting, can you let us know what you have already attempted? We wouldn't want to re-advise you! 

 

I look forward to hearing from you 😊

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