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Apr 16, 2019

Companion 50 speakers are producing different sound

Hello all, Just purchased Companion 50 for my PC. After setting up, I noticed that the right sattelite speaker volume is less than the right one. The right sattelite speaker is having more clarity / treble that the left one when testing Stereo 2.1 Sound test from YouTube. Is this normal or am I just having a faulty right sattelite speaker? Please help me.


Re: Companion 50 speakers are producing different sound

Hi Deepanajan, 


Thanks for taking the time to post and welcome to the Community! 


I'm sorry to hear of the issues you are having with your Companion 50 speakers. This is certainly not normal. 


Can you confirm the issue is present if you connect the speakers to a different device using the same connections?


I look forward to hearing from you? 




Jessie O - Community Support