Password Reset Problem - Solution

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Community Manager

Password Reset Problem - Solution

Community, 

 

Users migrating from our previous SoundTouch forum are unable to reset their passwords from the temporary ones they were supplied. Additionally, users who have registered here cannot find a link in their personal settings to reset their passwords.  

 

As a temporary workaround, please click HERE while signed in and select the "change password" link at the bottom.  Ignore the other profile fields.  You will be taken to a page where the password can be updated. 

 

We are working to correct the issue with the missing option and will communicate when it is completed.  We apologize for any inconvenience this may have caused.