Unable to log in using iOS devices.

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Wistful Whiz

Unable to log in using iOS devices.

This problem has surfaced again. macOS works fine.

 

 

3 REPLIES
Moderator

Re: Unable to log in using iOS devices.

Hi rickatk,

 

Thanks for the info.  Are you using Safari in iOS?  Is it giving you any sort of error message?

 

Best,

Brandon

Wistful Whiz

Re: Unable to log in using iOS devices.

Yes using iOS 11

 

Hard to capture the message because the problem appears to be intermittent. 

I think clearing the cache helped the problem this time, can't be sure though.

 

Problem only seems to arise with iOS 11.

 

 

Wistful Whiz

Re: Unable to log in using iOS devices.

Sometimes I get something like this:

 

type Status report

message Authentication Failed: Error validating SAML message

description This request requires HTTP authentication.