New Community Features!

Lead Community Manager
Lead Community Manager

Hey everyone!

 

Today we've implemented some changes to the Bose Community, focused around new topic creation and replies.

 

Descriptions for boards

When you hit the new topic button2.png button and choose a board to post to, you'll now see a description of the board you've chosen.

 

board description2.png


This should help ensure that the board you selected is the right one for your topic, so make sure to read it carefully!

 

Prepopulated Body text 

Another change we made is that when you go to create a new topic, there will be text already entered into the body.

 

persistent body.png

Some of this text is a reminder on Community best practices before you create a new topic, but we've also included a template for you to fill out if you're reporting an issue. This helps to make sure that the community members and our moderators have all the necessary info they might need to understand and help troubleshoot your issue. If the issue turns out to be one where we need our engineers to investigate, we'll have all the necessary details ready for them.

 

And, if the prepopulated text isn't applicable to your post, you can always delete it and post what you want! 

 

We've also included this functionality for replies as well, though just for the reminder at this time.

 

I hope you'll enjoy these changes and would love to have your feedback on them! Please comment below and let us know what you think of the changes. We'll continue to iterate and improve on the prepopulated body text based on the posts we see and the feedback you provide. 

 

And as a reminder, if you're member whose rank is Collaborator or above, you can access our Forum Feedback board under Getting Started to provide any thoughts you have on how we can improve the Bose Community.

 

Thanks! 

 

 

9 Comments
Member

Hi

i need the full phone number so i can call to support from israel

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Member

were i can buy replacement parts to bose l1 model 2 ?

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Moderator
Moderator

Hi @Ronen

 

Thanks for reaching out. You can contact your local support here.  An agent here can do what they can to assist you with replacement parts. 

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BOSE WAVE RADIO CD 4 CHANGER

 

I WANT TO CONNECT MY COMPUTER TO THIS BOSE SO I CAN HAVE A BETTER SOUND. WHERE ON THE BACK OF THE BOSE DO I CONNECT AUX CABLE TO AND CAN I CONNECT BLUE TOOTH SPEAKER TO THIS BOSE WAVE RADIO/CD CHANGER?

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Moderator
Moderator

Hey Bubba54_2020, 

 

Welcome to the forums.

 

I would love to help. Check out the steps below for all the details on how to get your system paired with your computer. 

I would also suggest checking out our Continuous Play feature. With Continuous Play on, your system automatically switches to the audio source you select after a CD finishes playback. This allows music to continue playing from either the radio or an audio device connected to AUX input.

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Member

Hi Team,

 

I have Bose TV speaker bluetooth Sound-bar. Its am awesome product. Does the Bose surround speaker pair successfully with theTV speaker bluetooth Sound-bar ?

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Moderator
Moderator

Hey Robby05,

 

Thanks for reaching out to us and welcome to the Community!

 

I'm so glad to hear that you love your Bose TV Soundbar. Regarding your query, you will be unable to add any additional satellite speakers to this system. However, you are able to add an additional Bass module using a cabled connection. 

 

I hope this helps! Let me know if you have any further questions. 

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Member

Hi all,  I just had to unplug my computer because of getting a new desk. When I got everything plugged back in there was no sound coming out of my Bose Companion 2 Series iii.   I have double checked wiring set up and everything looks fine. The speaker equalizer is showing that it is playing sound but nothing is coming out of the speaker. I temporarily connected my husbands bluetooth speakers and they worked fine.  I'm about at my wits end. I feel like I have tried everything from every suggested post.  Please help!

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Moderator
Moderator

Hey @tracyp1976

 

Thank you for reaching out to us and welcome! 

 

I'm sorry to hear this! Let me know the model of the computer as well as how you wish to connect and I will do all I can to help you! 

 

I look forward to hearing from you. 

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