Silent Starter
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Feb 19, 2019

Bose Soundlink Color 2 won't turn on after update and reset why?

           After not using my Bose speaker for a couple weeks I charge it for a full day and it blinks red and says "Battery low" and shuts off. I have tried a different wire and different power station and it still won't charge.After going through your website and updating my Speaker it still wouldn't turn on after charging it and updating.So I've tried resetting it and checked for a update,and charged it agian for the night and it still won't turn on.I've went to check if i can connect to the speaker through my phone using bloothtooth and I will connect try to play music and it won't work still.The lights and the sounds don't work anymore after everything I tried.


Moderator - Retired
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Jun 6, 2018

Re: Bose Soundlink Color 2 won't turn on after update and reset why?

Hello JJArron! Thanks for posting and welcome to the Community.


I am sorry to hear you are having trouble, but am glad to help. Let's try rebooting the processor with the following steps:


  1. Connect the speaker to a power outlet
  2. Press and hold the Multi-function button for 10 seconds
  3. While continuing to hold the Multi-function button, unplug the speaker from power
  4. Release the Multi-function button
  5. Re-connect to power outlet and allow to charge
  6. Pair and test for function


Let us know how it goes! 


Best Regards,


Greg - Community Support