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Jun 7, 2019

Bose Sounlink Color One

The speaker pairs to phone but does not emit sound...I tried all the Bose recommendations for resets and updates and nothing works. No problems in last 3 years until today.

Re: Bose Sounlink Color One

Hello Lebooth1,


Thank you for your message, welcome to the community! 


I am very sorry to hear that you are getting no sound from your SoundLink Color, but I would love to try and get this resolved for you. 


Have you tried connecting your speaker to another Bluetooth device? Does this also provide no audio? Have you also tried using a wired connection?


May I also ask what device you commonly connect your speaker to? Please be sure that the volume of your device is turned up and not muted. 


I look forward to hearing from you.


Tegan M - Community Support