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Apr 5, 2017

Bose color soundlink blinking red wont charge or turn on/off

It wont charge or turn on/off it was fine a day ago

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Dec 15, 2016

Re: Bose color soundlink blinking red wont charge or turn on/off

Tennismaine1,

 

Sorry to hear you are having this problem. Sometimes these issues can be resolved by putting the product into "ship mode"

  1. Connect the speaker to power
  2. Press and hold the Play/Pause button for at least 15 seconds
  3. While continuing to hold Play/Pause, unplug from power
  4. Release Play/Pause
  5. Let charge for at least 1 hour

Putting the system into ship mode reboots the processor, but does not erase any settings, like language selection or paired Bluetooth devices.

Note: The system must be re-connected to power to wake it from ship mode.

 

Give that a try and let us know.

 

Tony

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Mar 26, 2017

Re: Bose color soundlink blinking red wont charge or turn on/off

Hold the mute button/ 3 dots for 10 to 12 seconds on it should turn on if it doesn't, try pressing the power button

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Apr 25, 2017

Re: Bose color soundlink blinking red wont charge or turn on/off

Not working for me either. This is the second one replaced. What a piece of garbage
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Jun 25, 2017

Re: Bose color soundlink blinking red wont charge or turn on/off

This is the same issue I have with this unit. LIttle frustrated that they didn't bother to tell you about the shipping mode. Still not resolving though as I get it blinking red for about 15-20 seconds then it stops. Doesn't appear to be doing anything and never charges or starts up.

 

Bose used to be better quality. Owned <1year and enquiring with Bose support at same time. 

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Dec 15, 2016

Re: Bose color soundlink blinking red wont charge or turn on/off

Everyone

 

 

Thanks for all the troubleshooting you have already done. It looks like its time to contact your local Bose support here. Click on your country, scroll down to "Contact Us"

 

Let us know how it goes

 

Tony

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Oct 10, 2017

Re: Bose color soundlink blinking red wont charge or turn on/off

Worked for me.
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Dec 13, 2017

Re: Bose color soundlink blinking red wont charge or turn on/off

My soundlink mini does not have a play button, so how am I suppose to put it in ship mood to fix the red and orange flashing lights?
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Dec 15, 2016

Re: Bose color soundlink blinking red wont charge or turn on/off

Hi  Beatriz.0691@yahoo.com

 

 

 

Thanks for the post. If you are having this issue with the SoundLink Mini, I would suggest resetting the speaker.

 

 Perform a SoundLink system reset by following these steps:

  1. Press and hold the Mute button for 10 seconds, the LEDs will flash briefly. Press the Power button to turn the system back on

 

If you could please give that a try and please let us know

 

 

Tony

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Dec 13, 2017

Re: Bose color soundlink blinking red wont charge or turn on/off

Hi tony

I have tried that a couple of times but nothing has changed, the light turns orange like if it’s charging again n then the reds starts again.