Feb 3, 2018
Welcome to the community, my friend! Thanks for reaching out. I have a rest procedure that I'd like you to try out whenever you get a chance:
Let me know if this helps?
I hope that you have a wonderful day!
Shiloh - Bose Support
Apr 7, 2018
I am having the same trouble. I tried plugging it in and holding down the play/pause button, then releasing, but it did not help. My device doesn't turn on or make any noise. It does nothing when the power button is pushed or a charger is plugged in. Any other recommendations?
Thanks for joining the conversation! I'm thinking that because those steps did not help the speaker could be experiencing a deeper issue, I'd like to suggest that you reach out to customer support, you can use this link. Just select your country and scroll down to where you see "contact us".
Let us know if you need anything else and please take care,
Shiloh - Community Support