Highlighted
Silent Starter
  • 0
  • 1
  • 0
Registered since

Oct 5, 2018

Can't Pair Sounlink Micro with Android phone

I have tried to pair 2 different Soundlink Micro to my Hawei P20 through Bose Connect App and directly from the bluetooth menu of the phone and I can't connect neither of the 2 speakers.

The Bose Connect app detects both of the speakers, I start to pair it and the bluetooth light starts blinking blue, then blinking white and it stays that way. The app sends an error that something happened and then gives the option to try again and so on....

 

I alredy update the firmware to the latest update and nothing happened.

 

1 REPLY 1
Highlighted
Moderator - Retired
  • 0
  • 3221
  • 127
Registered since

Dec 5, 2016

Re: Can't Pair Sounlink Micro with Android phone

Hello aguzman,

 

Thank you for the post and welcome the community!

 

Sorry to hear you are running into these pairing issues. What version of Android is your Hawei P20 running? Have you tried pairing the Micro with another device to see if you get a connection and can stream audio?

 

Let us know the results.

 

Regards,

Joel - Community Support