emr869
Participant
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Registered since

Jun 16, 2020

Color II Soundlink is dropping connection to MacBook Air

After using the device all morning, it dropped connectivity to the MacBook Air.

It does pair and work with other devices and the MacBook does pair and work with a different speaker

I have reset the speaker following the instruction online

1 REPLY 1
Tegan_M
Moderator

Re: Color II Soundlink is dropping connection to MacBook Air

Hi emr869,

 

Welcome to the community, thanks for reaching out. 

 

Sorry that you're facing some connectivity issues. Have you updated your speaker? If you connect to a computer via USB and visit btu.bose.com here you will find full instructions. 

 

Do let us know how you get on.