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Oct 25, 2018

Color Soundlink and IOS 12

I updated to IOS 12 yesterday on my Ipad mini 4. I cannot get my speaker and the ipad to connect. I have been on the phone with apple for 2 days and have gotten no where. Can someone help? I've cleared the speaker memory. I checked for an update. I reset my ipad. I dont know what else to do.

Re: Color Soundlink and IOS 12

Hi Nate,


Thanks for the post, and I'm sorry to hear about the difficulties you're having.


Did you also clear the paired devices in the iPad bluetooth list as well?  This could prevent your speaker from connecting.


Let us know if this helps.


Best Regards,

Brandon - Community Support