Hope somebody can help.. 🙂
I cant update my Soundlink Mobile II speaker, the software updater says it`s a wrong driver. But there isn`t any other drivers.
It works fine, but I cant pair it with my newest phone.
Hello Gerrit! Welcome to the Community, thanks for posting.
Sorry to hear about your trouble with the SoundLink Mobile II speaker. Let's see if clearing the paired devices list helps with the following steps:
Let us know if this resolves things for you.
Greg - Community Support
Hey there, kicksen!
Welcome to the community, my friend! Thank you for posting, I'm glad you did.
The SoundLink Mobile II speaker does not have any updates currently so that would explain the error message that you're receiving.
In regards to your new phone - what brand of phone is it? What mobile operating system is it running and what version?
I hope that you have a wonderful day!
Please take care,
Shiloh - Community Support
May 11, 2018
I read your message in which you said there were no current updates for the Mobile Speaker II, but I didn't see the date of this answer.
My Mobile Speaker II often stops playing, so I wanted to update the software to solve the problem.
Maby you have another solution to this problem? I like to hear from you because I enjoy this speaker very much!
Sorry about my lousy English, but I'm Dutch and my highschool years were ages ago...
@kicksen Hello, and thank you for providing that information. Can you tell us exactly what is happening when you try pairing with your phone? Let's also perform a system reset if you have not already:
Thank you again!
Hello there, lilianr!
Thank you for writing in. Welcome! So the date of that message was this past Monday, the 7th. We would also like to get you back to enjoying your speaker.
As @Shiloh_C mentioned, there are no longer any updates. But let's try to figure this out if we can. Can you also perform a system reset of your speaker to see if it helps?
Let me know when you get the chance.
Aug 18, 2018
I have a problem with the Soundlink Mobile II.....I tried to download the firmware but after 94%, it has stopped and mentions unsuccesful. Now, my Bose has the Aux, Bluetooth and Mute button lit up and no way that I can switch it off nor reset it with holding the Mute button. Any ideas? Thanks a million. Remco
Thanks for posting. Could you please verify what speaker you have? I ask because there are no updates for the SoundLink Mobile II speaker so I am curious what got to 94%?
Please come back and update us.
Tony G - Community Support