Music skipping on Soundlink Mini 2 - I have already reset unit and updated firmware. Did not help.
Hello. My Soundlink Mini 2 started to skip a few weeks ago. It has gotten to the point where it skips every 5 to 10 seconds so it has become unusable. Didn't matter if it was apple or android, both started skipping and so I had to tether it to my phone with the aux cable. Today I had some time so I did the following:
- Reset the unit (Held in power button for 10 seconds until lights flashed and it turned off.)
- Installeld Updater and it successfully ran, said my radio was already up to date.
- Turned bluetooth off on all devices except for an iPhone. Same problem, music skips every 5 -10 seconds.
- Thought it might be an apple issue so I reset phone, paired it with my android and it did the same thing.
I don't know what else to try. This speaker has been lightly used, still sounds great when it actually plays music and still has good battery life. If someone has a suggestion, I would greatly appreciate it.
Also, I wanted to email Bose support directly but that is either not an option or they made it difficult enough to find that I gave up looking and posted here.
Thanks in advance for your time and have a great day,