No sound from Soundlink III successfully paired but no sound

Silent Starter

No sound from Soundlink III successfully paired but no sound

My soundlink III speaker pairs and connects but I have no sound. Any ideas on how to fix this? I’ve linked and connected with different devices........ none of them have sound so I’m sure it’s the speaker. Thanks for any ideas!

2 REPLIES 2
Moderator

Re: No sound from Soundlink III successfully paired but no sound

Hi Whlee3, 

 

Thanks for your post and welcome to the community. 

 

Could you please update me on how you are using the speaker, are you connecting via Bluetooth or AUX? 

 

Can you attempt to use the other method that you aren't using to see if the issue still occurs? 

 

Kind Regards, 

Hector B - Community Support 

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Wistful Whiz

Re: No sound from Soundlink III successfully paired but no sound

I don't know if it is this, however on the Soundlink III the volume of the unit is independant of the device.  Hold down the Vol+ button until the system is at full volume (either the light is solid, then flashes when full, or the other way around).  Then you can just adjust volume on the device (iphone etc)