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dmeyer6
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Mar 31, 2019

Revolve + Won't Turn On

Have a Revolve and it just stopped charging. When I plug it in directly, the yellow light flashes for a few seconds and then just stops. I've tried several cords, and I've tried charging directly, and with the base. Nothing seems to change it. Please help! 

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Moderator

Re: Revolve + Won't Turn On

Hi dmeyer6,

 

Thanks for reaching out and Welcome to the Bose Community!

 

I am very sorry to hear that you are having this problem with your Revolve+. I will certainly work with you to help resolve this issue.

 

One of the first things I would like you to try is a product reset.

To reset your speaker:

  1. Unplug the speaker from power, then turn it on using battery power
  2. Press and hold the Multi-function (•○•) button for 10 seconds until the product lights glow, then release the button.

Get back to me and let me know the outcome. If you are still having this power issue we can look in to further options.

 

Warm Regards,

Charlotte G