The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

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Registered since

Mar 29, 2020

Solution for Soundlink Colour Speaker not charging or power not working


I could not find how to fix this. This is what I found. 


Hold down the play/pause button for 15 seconds. - Then, BEFORE releasing the play/pause button, unplug the charge cord from computer. - Plug the unit back into the computer. - Press the power button, and your unit should power on.


Bose should have this as a solution in their support page. I had thought there was something wrong with my speaker after only 10 months. Took me a while to find a solution.