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Sound link mini II

Won't turn on. I checked the Bluetooth setting on my tablet and it is on. I even checked my cellphone to make sure it was off
Any suggestions would be appreciated.
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Re: Sound link mini II

Author Accepted Answer selected by Dianna D

Hi Dianna D, 

 

Sorry about the tough time you are having with the speaker still. Can you try another step for us? Let's reboot the system processor: 

  1. Connect the speaker to power
  2. Press and hold the Multi-function button for 10 seconds
  3. While continuing to hold the Multi-function button, unplug the speaker from power
  4. Release the Multi-function button

You can re-connect it back to power and let it charge for about an hour. 

 

Can you let us know if you have any luck with that? 

 

Thank you,

 

Mohsin

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Re: Sound link mini II

Dianna D

 

I'm sorry, your Soundlink Mini 2 won't turn on. Curious, are any of the LED lights on?  Have you tried plugging it directly into the speaker? 

 

Please let us know

 

Tony

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Re: Sound link mini II

It is fully charged. Light comes on. Says that it is connected with my bluetooth then it doesnt come on.
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Re: Sound link mini II

Author Accepted Answer selected by Dianna D

Hi Dianna D, 

 

Sorry about the tough time you are having with the speaker still. Can you try another step for us? Let's reboot the system processor: 

  1. Connect the speaker to power
  2. Press and hold the Multi-function button for 10 seconds
  3. While continuing to hold the Multi-function button, unplug the speaker from power
  4. Release the Multi-function button

You can re-connect it back to power and let it charge for about an hour. 

 

Can you let us know if you have any luck with that? 

 

Thank you,

 

Mohsin

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Re: Sound link mini II

Which one is multifunction button? The one at the right?
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Re: Sound link mini II

Dianna D

 

That's a great question. The multifunction button on the Soundlink Mini 2 is located in the middle of the button panel. It is indicated By 3 dots  .

 

Here is a diagram of the buttons on your speaker.

 

 

Hope that helped.

 

Tony