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Apr 8, 2019

SoundLink Mini 1 Beyond the flashing red light

I have replaced the battery, still had the red light flashing but pressing Mute until the white lights flash, unplug power, plug power back in and I now have:

  • orange/yellow Power light
  • white light on Mute
  • blue light on Bluetooth
  • white light on Aux

I do not seem to be able to move on from here, none of the buttons do anything, except the long press of the Mute button to go round again.

What is my next step please?


Re: SoundLink Mini 1 Beyond the flashing red light

Hi Rog8811, 


Thanks for getting in touch and welcome to the community. I am very sorry to hear that you are having this issue, however I would love to help. 


I would highly recommend getting in touch with our Customer Service Team via clicking this link. Then kindly scroll and select your region, once this is done please scroll to Contact Us. The team will be on hand and ready to help.


Kind Regards, 

Hector B - Community Support