rlauriston
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Dec 28, 2017

SoundLink Mini "no driver found"

I'm trying to use my SoundLink Mini with a PC running Windows 7.

The PC finds the speaker and adds it as a Bose Mini SoundLink device, but driver software installation fails with "No driver found" messages for two generic Bluetooth Peripheral Device objects. If I look at the properties for the device, I see those same two generic objects.

I ran the software update on bose.com and it completed without errors, deleted the Bose device, restarted, and added the device again, same results.

Using the Troubleshoot option leads to the same "No driver found" errors.

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rlauriston
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Dec 28, 2017

Re: SoundLink Mini "no driver found"

Author Accepted Answer selected by rlauriston

Works fine with the new Bluetooth dongle.

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Re: SoundLink Mini "no driver found"

Hey there!

 

Thanks so much for posting in the community and for doing all of that troubleshooting.  It sounds like your PC's Bluetooth drivers need to be updated or installed - I would look up your computer manufacturer's website and there you should be able to download those drivers.

 

Let me know if this helps?  

 

I hope you're having a lovely week!

 

Take care,

Shiloh_C 

rlauriston
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Dec 28, 2017

Re: SoundLink Mini "no driver found"

It's a Dell Optiplex 7010 which has no built-in Bluetooth. It's a generic USB Bluetooth dongle. I just ordered another one from Amazon to see if that's the problem.

Moderator

Re: SoundLink Mini "no driver found"

 

rlauriston,

 

Thanks so much for the update - let me know how it goes once you receive the dongle?

 

I hope that you have a wonderful and peaceful New Years!

 

Take care,

Shiloh_C 

rlauriston
Audible Advocate
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Dec 28, 2017

Re: SoundLink Mini "no driver found"

Author Accepted Answer selected by rlauriston

Works fine with the new Bluetooth dongle.