The speaker when newly plugged in will show an amber light for about 2 seconds. Then, when you click the power button it turns on. However, after about 4-5 seconds, all the lights on the speaker flash momentarily and the speaker proceeds to turn off. When pressing the power button again, the speaker does not respond.
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Thanks for reaching out to the community. I am so sorry to hear about that. Let's get that working for you. The first thing I would suggest is resetting the system.
To reset the system:
Note: A reset returns the system to its default state, which clears paired devices and language selection
Please let us know if that helps.
Tony G - Community Support
I have the same problem and the system closes down too fast for me to use your fix. Is there anyting else that can be done?
Thanks for posting. I am so sorry to hear about that. If I could ask have you tried the solution offered by @KaptoAsm and tried a new charging cable?
Thanks for posting in the Community!
If you've tried all the steps above, I'd recommend contacting local support at this point. Just click HERE and select your country and Contact Us at the bottom of the page.