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BDW801
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Sep 14, 2017

Soundlink II mini speaker only play 2 hours before losing charge

The soundlink mini ii use to play for hours. Now I didn't even get 2 hours out of it while watching a movie. Any thoughts on why. Does anyone know if the battery can be replaced in the unit?

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Re: Soundlink II mini speaker only play 2 hours before losing charge

Hi BDW801,

 

Thanks for reaching out to the community. While the battery is not a user replaceable part, we can definitely help you with that by contacting your local Bose Support. They will provide the best available options as far as getting the battery replaced. 

 

If you want, you can also try rebooting the system processor to see if it helps. Here are the steps below:

  1. Connect the speaker to power
  2. Press and hold the Multi-function button for 10 seconds
  3. While continuing to hold the Multi-function button, unplug the speaker from power
  4. Release the Multi-function button

Reconnect it to power after, and if possible, let it charge to full so you can get a good idea how long the battery will last. 

 

Let us know how everything works out for you,

Mohsin