canalest
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Jul 6, 2018

Soundlink Mini 2 unable to pair

My Soundlink Mini II has lost the ability to pair with any devices. It previously worked flawlessly, but recently just stopped working. I've tried all the usual suggested fixes, cleared the paired list, attempted to re-pair, done a reset, and updated to the lasted software (V1.4) all to no avail.  When I power up the Bose, the blue paring light flashes and it says, "Ready to pair" and  I can see the Bose Mini II on my devices, but when I attempt to pair they fail with and error msg "ConnectionFailure- make sure Bose Mini II soundlink is turned on and in range"

 

I can connect  via aux with no problem

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Re: Soundlink Mini 2 unable to pair

Author Accepted Answer selected by canalest

Hello there, canalest!

 

Thank you for reaching out to the community, and sorry to hear about the trouble you ran into with your speaker. You've done some great troubleshooting already, we appreciate that. Let's try rebooting the system processor to see if that helps:

  • Connect the speaker to a power outlet
  • Press and hold the Multi-function button for 10 seconds
  • While continuing to hold the Multi-function button, unplug the speaker from power
  • Release the Multi-function button

Also, what are some of the devices you are using? 

 

 

Let us know when you get the chance.

 

 

Thank you again,

 

 

Mohsin - Community Support

3 REPLIES 3
Highlighted
Moderator

Re: Soundlink Mini 2 unable to pair

Author Accepted Answer selected by canalest

Hello there, canalest!

 

Thank you for reaching out to the community, and sorry to hear about the trouble you ran into with your speaker. You've done some great troubleshooting already, we appreciate that. Let's try rebooting the system processor to see if that helps:

  • Connect the speaker to a power outlet
  • Press and hold the Multi-function button for 10 seconds
  • While continuing to hold the Multi-function button, unplug the speaker from power
  • Release the Multi-function button

Also, what are some of the devices you are using? 

 

 

Let us know when you get the chance.

 

 

Thank you again,

 

 

Mohsin - Community Support

canalest
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Jul 6, 2018

Re: Soundlink Mini 2 unable to pair

**bleep** dude! that worked!

 

I thought it was a gonner! Thanks so much for the quick and helpful response.

Moderator

Re: Soundlink Mini 2 unable to pair

@canalest Well, then that is great to hear! Enjoy, and come back if you need anything else.

 

 

Mohsin