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KateCecelia
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Nov 14, 2018

Soundlink Mini II won't turn on unless plugged in

For a long time now, my Soundlink Mini II "portable" speaker won't turn on unless I plug it into a socket. Even when fully charged. Is there any known fix for this?
2 REPLIES 2
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Re: Soundlink Mini II won't turn on unless plugged in

Hi KateCecelia,

 

Thank you for posting and welcome!

 

I'm sorry to hear this is happening, but I'd like to help.

 

Lets try the following steps to see if it resolves the issue:

 

  • Connect the speaker to a power outlet, bypassing the cradle
  • Press and hold the Multi-function button for 10 seconds
  • While continuing to hold the Multi-function button, unplug the speaker from power
  • Release the Multi-function button
  • Re-connect to power and allow to charge for at least an hour.

 

Let me know if this helps.

 

Warm Regards,

Joel - Community Support

Cosh
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Apr 21, 2019

Re: Soundlink Mini II won't turn on unless plugged in

For anyone who stubles across this in future, Bose have released a Firmware update for this.

Grab the updater here:

https://btu.bose.com/?p=-1#section=connect

 

Thanks Bose, much appreciated 🙂 support is a big part of why I pay premium prices.