Soundlink Mini II won't turn on unless plugged in

[KateCecelia]

For a long time now, my Soundlink Mini II "portable" speaker won't turn on unless I plug it into a socket. Even when fully charged. Is there any known fix for this?

[Joel_D]

Hi KateCecelia,

Thank you for posting and welcome!

I'm sorry to hear this is happening, but I'd like to help.

Lets try the following steps to see if it resolves the issue:

• Connect the speaker to a power outlet, bypassing the cradle
• Press and hold the Multi-function button for 10 seconds
• While continuing to hold the Multi-function button, unplug the speaker from power
• Release the Multi-function button
• Re-connect to power and allow to charge for at least an hour.

Let me know if this helps.

Warm Regards,

Joel - Community Support

[Cosh]

For anyone who stubles across this in future, Bose have released a Firmware update for this.

Grab the updater here:

https://btu.bose.com/?p=-1#section=connect

Thanks Bose, much appreciated 🙂 support is a big part of why I pay premium prices.