Soundlink Revolve Party Mode Pairing Problem
I recently got a pair of Revolve Plus Speakers from Bestbuy Canada. I have no problems pairing my Samsung S7 edge or my computer with anyone of them but I have a problem getting the 2 speakers to work together via party mode. I tried doing it thru the app and manually but it wouldnt go into party mode.
Here's a list of things Ive tried so far:
Cleared both speakers bluetooth device list
Reset the speakers by pressing power button for 10 seconds until voice prompt comes on asking me to choose english and holding multi function keys.
Went to bose update site and says I have the latest firmware which is 1.1.6. Also tried reverting back to an older firmware version ( by pressing a,d,v up botton, and down button) but there was no option for that. Only firmware version available was 1.1.6.
Was able to get the party mode working briefly with my samsung phone yesterday but the whole problem started when I tried to to get the speakers to do party mode with my computer which by the way runs on Windows 10 pro. There were no problems getting the computer to pair and work with one speaker but when I tried to pair both speakers for party mode manually, the sound will suddenly come out of the computer speakers and not the bos revolve plus anymore. Upon checking the bluetooth connection on my computer also, it just says the computer is just connected to the revolve on voice instead of music and voice.
Have no way of returning the speakers now because brought the speakers back with me when I returned to Manila. Tried chatting with a technical staff on the bose website and the person told me to contact bose service center here. I called them this morning but they werent able to help me since they said the revolve line will not be released here until August and they dont know anything about it.
I am inclined to think this is just a software issue because I was able to get it to work yesterday. It was only when I turned off the speakers and turned them back on, it wouldnt go into party mode whether I do it thru the app or manually. Anyway, hope someone from bose or someone here has a solution for this. Will save me a lot of trouble to send back the speakers to Canada.
Thanks in advance.