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Feb 13, 2019

Soundlink Revolve no longer discoverable on any of my devices

My Soundlink Revolve has been working perfectly, but has been unused for the last few weeks. Now, it is no longer discoverable on any of my devices (iPhones, iPad, iPod, two PCs). I have tried all the steps mentioned in other posts (resetting the Revolve, clearing the device lists on my devices, etc.), and have installed the latest firmwear (1.5.0). I also have a Soundlink III and QC 35 headset and these both pair fine with all of my devices. Any suggestions?

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Dec 15, 2016

Re: Soundlink Revolve no longer discoverable on any of my devices

Hi ynkyword,

 

Thank you for posting. It seems like you have done all the appropriate troubleshooting. At this time I would recommend contacting your local support team for assistance. Here is a link you can use. Click on your region, scroll down until you see "Contact Us."

 

Regards,

 

Tony G - Community Support