My Soundlink won't charge anymore. I swapped batteries with a working unit and the battery charges. When I put a charged battery into the unit that will not charge, the unit is operational. I read online that it may require a FW update. The Bose Updater webpage does not include a link for the original Soundlink Mini, only the Mini II. Where can I get FW for my, older model Soundlink?
Thanks for posting. I am so sorry to hear about that. If the unit is still powering on, the first thing I would suggest is trying to reset the speaker.
Perform a SoundLink system reset by following these steps:
PLEASE NOTE: Do NOT remove the battery as there is no further benefit.
If you could give that a try and please let us know.
Tony G - Community Support
Thanks for the update!
At this point, I would recommend contacting your local support team to see what service options are available. Just click HERE and select your country and Contact Us at the bottom of the page.