Dec 17, 2016
Dec 13, 2016
We can certainly help. Let's start by resetting the speaker. Press and hold the Power button down for a full 10 seconds. If that doesn't work, let's try bypassing the charging cradle by plugging the charging cord directly into the speaker. If that doesn't work, let's try an alternate charging cord. That charging cord is very popular for use with non-Apple phones/tablets as well as many digital cameras.
These steps should get you up and running. However, if further assistance is required, please contact your local support team HERE.
Jun 1, 2017
I have a sound Link Mini. Red light falshing. What is the voltage to check the charger? I have tried retting but not working. Trying to decide if I need a new battery or not.
Dec 15, 2016
That is unfortunate. A flashing red light could mean you have an issue with the battery. Are you using an original Bose adapter? The charger is a 12v charger.
If you feel that your speaker is in need of service, you can always reach out to your local Bose support HERE. Click on your country, scroll down to "Contact Us"
Hope that helped
Jun 1, 2017