Twizzy
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Sep 1, 2017

Soundlink mini disconnects from Bluetooth

My soundlink mini keeps disconnecting from my iPhone. It was working just fine before, up until a few days ago. I connect it to my phone and it plays fine for about 10 minutes. Then it disconnects and gives me nothing but intermittent static. Any thoughts?
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Shiloh_C
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Aug 25, 2017

Re: Soundlink mini disconnects from Bluetooth

Hey Twizzy!

 

Thanks for posting!  That is a frustrating issue to have and I would like to help.  I'm thinking let's start by clearing the Bluetooth pairing list on the Soundlink Mini by completing the steps below:

  1. Make sure the system is on
  2. Press and hold the Bluetooth button for approximately 10 seconds
  3. The system will emit a 'bee-boop' tone, indicating that the stored pairing list has been cleared. The button can be released
  4. Remove the SoundLink from the source device's pairing list (refer to manufacturer for instruction)
  5. Reset the SoundLink by pressing and holding the Mute button for approximately 10 seconds

Once you clear the pairing list on the Soundlink if you can also "forget" device on your iPhone and reconnect.

 

Stop back and give me an update when you get the chance?  I hope this helps!

 

Thanks so much,

Shiloh_C