Soundlink mini will not turn on. LED blinking green and yellow. Same on battery or A/C

[Mohsin_S]

Hey Patrick Cosgrove,

Thanks for writing in. We can definitely help you with that. Can you confirm that you tried bypassing the charging cradle and directly connecting to the speaker? 

Let us know

Mohsin

[Patrick Cosgrove]

Yes I've tried both with the same result. Power LED blinks green and yellow and speaker will not turn on. Also I have checked the power supply and it is putting out 12.04 volts

[Mohsin_S]

Hi Patrick Cosgrove, 

Thanks for the update and we appreciate that you tried out the troubleshooting steps. It does sound like the speaker could defective and recommend that you reach out to your local Bose Support to discuss exchange options. Here is a link to get contact info if you need it.

Let us know how everything goes

Thank you,

Mohsin