I have the original SLM and since it's been flashing red lights it's also been collecting dust - I've just downloaded the Bose updates a few recent forums advised to get a hold of but upon plugging in a micro USB, my laptop literally won't have a bar of it. I'm hoping I didn't need to use the genuine one that came with the pack (if one did)? I've tried a few different USB cables and on different PC's/laptops to no avail - please help 😞
Sorry to hear about that. If you have tried multiple cables with no success, I would definitely reach out to your local Bose support. Here is a link you can use. Click on your country, scroll down to "Contact Us".