Re: bose soundlink revolve + problem
@Hector_B What I like to see more of is a much fuller discussion of the various troubleshooting steps that could be performed by the customer on their windows machine.
By the way, it might be premature to 'blame' the issue on the Bluetooth drivers. In my situation back in Nov for example, I tried all three of the Intel bluetooth drivers (i.e., the three different versions) and NONE of them worked. Then when I restored my disk image back to June, 2018, everything DID work including an older Intel BT driver which I had previously tried that didn't work. So I have to conclude technically, it may not be whole 'fair' to blame it on the BT driver or conclude it must be the driver. In my case it was not.
That is why I provided more specifics on what to try - not just reinstalling BT drivers. I personally never spent any time after my reimaging worked to determine what the cause actually was. At this point, I have reinstalled and updated all my software based on the 6/30/18 image as well as applied all the windows updates. I have left the older Intel BT driver alone since for the last two months, everything still works. I believe if Bose, wants to help the customers, they should determine more specifically what the root cause is - the BT drivers might be involve but in imto (in my humble technical opinion), we can not yet show that the BT drivers were the sole cause or even part of the cause.