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Mar 16, 2016

Bose Sub Case - Zipper Issue

I was unpacking my Bose F1 Sub and the zipper became stuck. The teeth on the zipper, instead of being locked in, one was sticking straight up. So, it was very difficult to get the zipper unzipped.

Anyone else having issues with the zippers?

Is this a warranted item from Bose?
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May 11, 2020

Re: Bose Sub Case - Zipper Issue

Hi Scott,

Please call Bose Support. They need to know about quality issues and they can tell you if this is covered under warranty.

Thanks

ST

Bose® Product & Technical Support at (877) 335-2673 (U.S. and Canada only)
Monday-Friday: 9:00 AM - 9:00 PM ET
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Mar 16, 2016

Re: Bose Sub Case - Zipper Issue

No warranty on the bags, however, because it is two weeks old, they are replacing it for me.

Another AMAZING Bose experience!
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Sep 15, 2005

Re: Bose Sub Case - Zipper Issue

My F1 sub bag zippers always get hung up on the bottom of the Sub when I'm slipping them on. They're new, so the case is still tight. I suspect they will stretch over time, but it is tough to get them on without the zippers getting stuck on the edge of the sub. I haven't had a problem with bent teeth, but you need to be careful lining them up..
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May 2, 2016

Re: Bose Sub Case - Zipper Issue

I have the same issue.... The sub cases don't fit right or at least not as compared to the 812's which I have no problem with. I had to have one sub bag replaced as a zipper pull tab broke off with less than 10 shows played.

The zippers right at the bottom makes for several problems including the tabs getting underneath the cabinet when setting upright. Which caused the broken tab, have others that are bent already. I would suggest a redesign of the bags. I have the K series bags and they are engineered quite well for ease of use and long term durability.

Kudos to Bose support tho for quick turnaround, but fear the bags will be problematic long term.
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Oct 11, 2016

Re: Bose Sub Case - Zipper Issue

John Baker, Nick from New Zealand

Please see this new discussion

L1 Cylindrical Radiator case zipper issue

Thank you.
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Oct 11, 2016

Re: Bose Sub Case - Zipper Issue

Here is Nick's reply that was applicable to both conversations.

quote:
Originally posted by Nick from New Zealand:
quote:
Originally posted by John Baker:
...the zipper pull broke off... I'm trying to figure out a workaround fix


Cable ties (zip ties in some parts of the world). Big heavy ones, biggest ones you can find that will fit, then dasiy chain a 2nd one through the first one. Cheap and easy and nobody sees it.


I've not had much use for my F1 subs over the last few months. It's winter here plus I have a pair of L1s and 4 x B2s and packlites. I can tell you that if you leave the subs and bags alone for a few months, the bags stretch into place and get easier to use. No good for you guys in the busy northern hemisphere summer, I'm guessing.


Thanks Nick!
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Mar 10, 2019

Re: Bose Sub Case - Zipper Issue

So now its 2018 and Bose STILL has a problem with their zippers. I now have 3 of 4 cases with broken zipper tabs. 

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Re: Bose Sub Case - Zipper Issue

Hi ItsTheFlash,

Thank you for joining the Bose Portable PA Community.  Welcome.

Have you talked to Bose Support about the cases?

Bose® Product & Technical Support at (877) 335-2673
(U.S. and Canada only)
Monday-Friday: 9:00 AM - 9:00 PM ET
Other regions

ST

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Mar 10, 2019

Re: Bose Sub Case - Zipper Issue

I don’t think that will matter. They haven’t fixed this issue in several years, so I doubt they will start now. I’ll just put some zip ties on them.